Cloudtalk vs. Traditional Telephone Exchange: Real Advantages

Many companies in Portugal still use traditional telephone exchanges: physical systems, dependent on cables, expensive hardware, and constant maintenance. But today there is a much more agile alternative: Cloudtalk, a 100% cloud solution.

Brasfone , as an official Cloudtalk partner, implements this technology in Portuguese companies, replacing outdated structures with modern, scalable, and integrated communication.

🔎 Limitations of traditional power plants

• High installation and maintenance costs.

• Lack of flexibility for remote work.

• Difficulty integrating with CRM or management software.

• Slow scalability → weeks to add new extensions.

• Limited or non-existent reports.

💡 Real advantages of Cloudtalk

• 100% cloud → no hardware required, accessible anywhere.

• Integration with CRM (Pipedrive, Salesforce, HubSpot).

• Immediate scalability → new users in minutes.

• Omnichannel → calls, SMS, WhatsApp, and video all in the same system.

• Real-time dashboards → productivity, average handling time, missed call rate.

• Transparent costs → no surprises with maintenance.

📊 Cloudtalk + Brasfone

With Brasfone, Cloudtalk ceases to be just a calling tool and becomes part of the company's digital ecosystem .

• Pipedrive → automatic call logging.

• ClickUp → linking calls to tasks and projects.

• Moloni/InvoiceXpress → link to invoicing.

• Fireflies → call recording and transcription.

🔑 Flexible, modern and integrated

While traditional control panels are rigid and expensive , Cloudtalk is flexible, modern, and integrated .

With Brasfone , Portuguese companies receive customized implementation and ongoing support.

👉 Schedule a free demonstration with Brasfone today.