O Ecossistema Digital Inubia by Grupo Brasfone não é apenas uma seleção de ferramentas. É uma nova forma de trabalhar, onde cada parte da operação comunica, se ajusta automaticamente e gera valor. Se quer uma estrutura digital com previsibilidade, controlo e impacto mensurável, este é o caminho.

Automation in customer service is no longer just a trend — it's a strategic necessity for companies that want to offer speed, consistency, and personalization simultaneously. The common fear is that automation means losing the human touch . The truth is that, when implemented well, automation can enhance personalization, freeing up teams for more human and strategic interactions. Why Automate Customer Service? In an increasingly competitive market, speed and consistency ma

Em Portugal, a referência é clara: o Grupo Brasfone é o parceiro Pipedrive nº1, líder em implementações, suporte e personalização.

Many SMEs in Portugal continue to manage their business processes using Excel spreadsheets . At first glance, it seems like a practical and low-cost solution. But as the business grows, problems arise: duplicate data, loss of history, zero automation, and a serious lack of security. Pipedrive is a CRM designed for sales teams. It goes far beyond simply recording contacts—it ensures sales predictability, task automation, and, above all, data security . Brasfone , as an off

Many companies in Portugal still use traditional telephone exchanges: physical systems, dependent on cables, expensive hardware, and constant maintenance. But today there is a much more agile alternative: Ringover , a 100% cloud solution. Brasfone , as an official Ringover partner, implements this technology in Portuguese companies, replacing outdated structures with modern, scalable, and integrated communication. 🔎 Limitations of traditional power plants High installation

In recent years, Portuguese companies have been seeking project management tools that allow them to organize tasks, teams, and deadlines in a simple way. Among the best-known options are Trello and Asana , but the reality is that many companies quickly reach the limits of these tools. ClickUp emerges as a more complete and scalable alternative. And in Portugal, Brasfone, an official ClickUp partner , guarantees customized implementations integrated with the company's en

Digital transformation is no longer just a matter of efficiency or innovation; it's also an opportunity to make companies more sustainable . Migrating to cloud solutions is now one of the most effective ways to reduce the environmental impact of technological operations, while simultaneously gaining flexibility and competitiveness . Reducing energy consumption Traditional servers consume large amounts of energy, not only to operate but also to maintain the proper temper

In the business world, the days when work tools operated in isolation are long gone. Today, tools integration  is essential for companies...

A arte do follow-up de vendas é um componente essencial no processo de transformação de leads em clientes efetivos.

Mobile device security has become one of the fundamental pillars of success and protection for modern businesses. With the growing trend...

o competitivo mundo dos negócios, compreender porque as empresas perdem dinheiro e como evitar essas armadilhas é fundamental para garantir