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Pipedrive vs. Excel: Why Switch Now?

Many SMEs in Portugal continue to manage their business processes using Excel spreadsheets . At first glance, it seems like a practical and low-cost solution. But as the business grows, problems arise: duplicate data, loss of history, zero automation, and a serious lack of security.


Pipedrive is a CRM designed for sales teams. It goes far beyond simply recording contacts—it ensures sales predictability, task automation, and, above all, data security .

Brasfone , as an official Pipedrive partner in Portugal, ensures customized, integrated implementations that comply with the GDPR .



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🔎 Limitations of Excel in sales management


  • Information is scattered and difficult to update.

  • Lack of a history of interactions with customers.

  • Zero integration with calls, emails, or proposals.

  • No automation: everything depends on the user's discipline.

  • Manual reports are time-consuming and unreliable.



🔒 The risk Excel poses to cybersecurity


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  • Local storage on computers and shared folders without access control.

  • Lack of encryption , exposing sensitive customer data.

  • Unsafe sharing via email, WhatsApp, or unprotected links.

  • Lack of automatic backups → total data loss in case of failure.

  • Non-compliance with GDPR puts the company at legal and reputational risk.


👉 In other words, Excel is not only inefficient — it's also a risk to data security and protection .



💡 Advantages of Pipedrive


  • A visual pipeline to track each opportunity.

  • Task automation → follow-ups, emails, and reminders.

  • Native integration with Ringover → automatic call logging.

  • Real-time dashboards and reports .

  • Full mobility → CRM accessible anywhere.

  • Enhanced cybersecurity :

    • Data encryption in transit and at rest.

    • Automatic backups.

    • User access and permission control.

    • Multifactor authentication (MFA).

    • Full compliance with the GDPR.



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📊 Pipedrive + Brasfone: more security, more efficiency


Brasfone guarantees that Pipedrive is not only implemented, but adapted to the company's needs .

  • Custom funnel configuration.

  • Integration with billing, telephony, and team management .

  • Defining permissions to protect sensitive data.

  • Practical training in Portuguese for rapid adoption.

  • Ongoing support for evolution and compliance.



❓ FAQ


Is Excel not enough for a small SME?

👉 It may arrive at the beginning, but it quickly becomes an obstacle to growth.


Is Pipedrive safe for sensitive data?

👉 Yes. It has encryption, backups, MFA, and is GDPR compliant.


How long does implementation take with Brasfone?

👉 Between 3 and 6 weeks, depending on the complexity of the integrations.



Organization and Predictability

Using Excel to manage business processes is like walking blindfolded : information gets lost, processes slow down, and security is a constant risk.


With Pipedrive , implemented by Brasfone , your company gains organization, predictability, productivity, and data protection , in full compliance with the GDPR.


 
 
 

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