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Ringover vs. Traditional Telephone Exchange: Real Advantages

Many companies in Portugal still use traditional telephone exchanges: physical systems, dependent on cables, expensive hardware, and constant maintenance. But today there is a much more agile alternative: Ringover , a 100% cloud solution.


Brasfone , as an official Ringover partner, implements this technology in Portuguese companies, replacing outdated structures with modern, scalable, and integrated communication.


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🔎 Limitations of traditional power plants

  • High installation and maintenance costs.

  • Lack of flexibility for remote work.

  • Difficulty integrating with CRM or management software.

  • Slow scalability → weeks to add new extensions.

  • Limited or non-existent reports.



💡 Real advantages of Ringover

  • 100% cloud → no hardware required, accessible anywhere.

  • Integration with CRM (Pipedrive, Salesforce, HubSpot).

  • Immediate scalability → new users in minutes.

  • Omnichannel → calls, SMS, WhatsApp, and video all in the same system.

  • Real-time dashboards → productivity, average handling time, missed call rate.

  • Transparent costs → no surprises with maintenance.

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📊 Ringover + Brasfone



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With Brasfone, Ringover ceases to be just a calling tool and becomes part of the company's digital ecosystem .

  • Pipedrive → automatic call logging.

  • ClickUp → linking calls to tasks and projects.

  • Moloni/InvoiceXpress → link to invoicing.

  • Fireflies → call recording and transcription.




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🔑 Flexible, modern and integrated

While traditional control panels are rigid and expensive , Ringover is flexible, modern, and integrated .

With Brasfone , Portuguese companies receive customized implementation and ongoing support.

 
 
 

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